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Group: Forum Members
Last Login: 1/27/2015 9:09:54 AM
Posts: 6,
Visits: 27
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We recently went through a computer upgrade and some things did not go as planned. Inadvertently we issued not one but two AR refund checks to a customer that was not due the money. Once we found the error we called the customer to ask for the checks back, they had already cashed both checks. The response we received was "we are broke and have no money". They stated that they might be able to make payments. The amount is $1850.00.
What can we do?
Thanks,
Kristi Field
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