Self-Examination of Your Credit & Accounts Receivable Operation
Date: 02/27/2025
Start Time: 8:30 AM PT
End Time: 9:30 AM PT


Attainment of goals and objectives of any credit operation are predicated upon the proper execution of specific administrative functions within the organization. To optimize the flow of work, a credit operation should be organized in such a manner that the entire company will receive maximum benefit from the varied talents and experiences of its members. The management of credit takes place at two principal levels: (1) general policymaking and control and (2) day-to-day administration of the operation.

Learn how you can examine your company’s Credit and Accounts Receivable operation using a rating to assess areas where you are successful and identifying areas that need attention.


Outline:

1. Introduction
a. Procedures provide framework for consistent credit decisions
b. Help to attain corporate objectives
2. Administrative Concerns
a. Standards related to responsibilities and delegation of authority
b. Selling and credit terms
c. The criteria that customers must meet to obtain credit
d. Procedures to operate and measure performance
3. Other considerations
4. Checklist (review questions which are designed to evaluate the important procedures that may need improvement)
5. Assessing areas that require improvement
6. Establishing short and long range plan for improvement




Instructor Nancy Watson-Pistole, CCE ICCE
Nancy Watson-Pistole, CCE ICCE has maximized her passion for credit management over the last 30+ years, enjoying opportunities for consulting and managing credit, collections and accounts receivable teams in diverse roles and industries. Nancy graduated Summa Cum Laude from Park College with a BS in Business Administration; she earned NACM’s prestigious CCE designation, FCIB’s CICP designation upon successfully completing the International Credit & Risk Management course and went on to earn FCIB’s prestigious ICCE designation. As an active NACM and CFDD member, she was honored with CFDD’s National Distinguished Member Award and served as the CFDD’s National Chair. Nancy has a passion for training and education in the field of credit as well as for those in career transition.

Event Sponsor:  NACM Commercial Services

Course Level:  I - Intermediate

Credits:
CEU: 0.100
CCE: 0.100


Location:
Webinar
 


Price:
 Members: $45.00 Non-Members: $75.00

*Price is for admission only. Some events, especially college credit classes, have additional costs associated with materials, such as text books. See the event comments above for more details. Membership discount eligibility is at the discretion of the event sponsor.

Cancellations will be accepted for full refund no later than five working days prior to event — substitute attendees accepted up to day of event.