Class Details Positive Language in Communication Date: 11/14/2024Start Time: 8:30 AM PTEnd Time: 9:30 AM PT Prepare to unlock the power of precision in language as NACM member and Credit Congress speaker, Nancy Watson-Pistole, CCE, ICCE, guides us in understanding the profound impact of our words. Instructor: Nancy Watson-Pistole, CCE ICCENancy Watson-Pistole, CCE ICCE has maximized her passion for credit management over the last 30+ years, enjoying opportunities for consulting and managing credit, collections and accounts receivable teams in diverse roles and industries. Nancy graduated Summa Cum Laude from Park College with a BS in Business Administration; she earned NACM’s prestigious CCE designation, FCIB’s CICP designation upon successfully completing the International Credit & Risk Management course and went on to earn FCIB’s prestigious ICCE designation. As an active NACM and CFDD member, she was honored with CFDD’s National Distinguished Member Award and served as the CFDD’s National Chair. Nancy has a passion for training and education in the field of credit as well as for those in career transition. Event Sponsor: NACM Commercial Services Course Level: I - Intermediate Credits: CEU: 0.100 CCE: 0.100 Location: Webinar Price: Members: $45.00 Non-Members: $75.00 *Price is for admission only. Some events, especially college credit classes, have additional costs associated with materials, such as text books. See the event comments above for more details. Membership discount eligibility is at the discretion of the event sponsor. Cancellations will be accepted for full refund no later than five working days prior to event — substitute attendees accepted up to day of event.