Fireside Chat: AI in Credit & Collections - From Idea to Impact
What does an AI journey actually look like for a credit and collections team? In this engaging, conversational “fireside chat,” Andrei will share his experience exploring how artificial intelligence and data-driven decision-making can be applied to the credit function - from the initial spark of interest to developing and implementing an AI-based tool within his organization.
Rather than focusing solely on one company’s success story, the discussion will explore how credit professionals can think about AI, where it may create opportunities, and what considerations should come before implementation. We’ll begin with Andrei’s experience at Harvard studying Data-Driven Decision Making with AI and what prompted him to consider AI for Credit and Collections. From there, the conversation will transition into his organization’s use case, including how the tool was developed, how the Credit team and leadership responded, and the business impact seen so far.
Through guided questions and real-world examples, attendees will explore topics such as:
• Where AI can have practical applications within Credit & Collections
• Identifying opportunities where AI can enhance - not replace - credit professionals’ decision-making
• Using existing credit and customer data more effectively
• Considerations when developing or implementing an AI tool
• Change management and gaining team and leadership buy-in
• Lessons learned from putting AI into practice
• Measuring the impact and value of an AI initiative
• How AI tools can continue to evolve as organizations learn and refine their models
Attendees will leave with practical ideas and considerations for evaluating where AI could fit within their own Credit & Collections operations, along with a real-world look at what it takes to move from curiosity about AI to meaningful implementation.
Date & Time
11/5/2026
Start Time: 8:30 AM PT
End Time: 9:30 AM PT
Location
Webinar
Sponsor
NACM Commercial Services
Instructor:
Andrei Shchekin, CICP
Andrei is a finance professional with more than 10 years of experience in the U.S. and internationally. Earlier in his career, he worked with leading management consulting firms, including Deloitte and PwC, where he focused on transforming clients’ Finance functions. That experience played an important role in shaping his professional approach. He had the opportunity to work alongside high-performing teams across different industries, implement leading practices, and help organizations rethink how their Finance functions operate.
Andrei later transitioned into an in-house leadership role, motivated by the opportunity to have greater ownership of implementation and drive measurable business results over time. Today, he is a practicing Finance leader managing several operational finance functions, including Credit & Collections. As AI has evolved rapidly, Andrei has also expanded his focus to developing practical AI-enabled tools and solutions. He is currently exploring how AI can reimagine traditional Finance and Credit processes, improve decision-making, and create more efficient ways of working.
Course Level
I - Intermediate
Credits
CEU:
0.000
CCE:
0.000
Audience
Admissions
Members:
$49.00
Non-Members:
$79.00
*Price is for admission only. Some events, especially college credit classes, have additional costs associated with materials, such as text books. See the event comments above for more details. Membership discount eligibility is at the discretion of the event sponsor.
Cancellations will be accepted for full refund no later than five working days prior to event — substitute attendees accepted up to day of event.
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