4 Things I Hear From Millennials On Leadership
Written By: Dr. Jeremy Graves Let’s get one thing out in the open. I am not a Millennial; I have never been a Millennial and I don’t claim to speak for them. I have, however, spent the last 10 years working with Millennials—as a professor, executive director, coach and mentor—specifically studying how multiple generations interact […]
The Transformative Power of NACM’s Thought Leadership Forums
Jamilex Gotay, senior editorial associate In an ever-changing and often volatile economy, the B2B credit sector is constantly evolving, demanding that professionals adapt and innovate. However, staying ahead of the curve can be challenging without the right resources. NACM’s Thought Leadership Forums serve as a valuable resource for credit professionals, offering transformative opportunities to advance […]
Member Spotlight – Holly S. McAndrew
How to build your “Credit”-ability
Kendall Payton, editorial associate Credibility (or “credit”-ability for credit managers) helps establish trust and confidence with your customers, colleagues and upper management. In an industry where decisions can have significant financial implications, mere competence is often not enough to inspire confidence. Why it matters: Credibility in the business world is arguably one of the most […]
Clear Communication Between Creditors and Customers
“The art of communication is the language of leadership.” –James Humes, five-time presidential speechwriter Credit managers are the heroes on the frontlines to protect a company’s financial wellbeing. Whether assessing credit decisions or following up with customers on payment, credit managers lead their company into battle and one of their most versatile weapons is communication. […]
Spotlight on Brett Hanft, CBA the New CFDD National Chairman
NACM Commercial Services wants to congratulate Brett Hanft, CBA on his new position as CFDD National Chairman. Brett puts in an incredible amount of his time into CFDD and NACM and we want to recognize him for that. We asked one of Bretts many friends, Tawnya Marsh, who has spent a lot of time with […]
How to Have a Difficult Conversation at Work
By: Erin Bair, Director, Training & Organization Development, Cascade Employers Association Perhaps your direct report’s performance has not been meeting your expectations or is engaging in behavior that you find troubling. Maybe that’s the case, but it’s not your direct report. It’s your peer or your boss. Difficult conversations (a.k.a. conflict) is often the most […]
4 Commonly Overlooked Reasons Why Creative Leaders Succeed
By: Courtney Feider, Executive Coach, Behavioral Facilitator, and the Author of “I Heart Creativity” Creative professionals used to be a specific category of worker in the knowledge economy, confined to their own imaginative roles and asked to do whatever upper management requested—no more, no less. Today, things are a little different. Creativity is becoming more […]
New Year’s Resolution: Reinventing Yourself for 2019 Conquering Your Everest!
Before formulating new resolutions for 2019 and before trying to reinvent yourself, you need to stop and make sure that you are in good health, personally and professionally. In fact, many of us will go to the doctor once a year for a full physical. Why? To make sure that we are staying healthy, or […]
The 21st Century Global Credit Professional: Secrets of Success
Albert Einstein once said: “The measure of intelligence is the ability to change.” As global credit professionals, we need to change and adapt if we are to succeed in a global world environment. But change does not mean to empty ourselves of our values and real nature—our core and substance—to adapt. The 21st Century has […]