When Communities Hurt, We Come Together.

Our hearts are with everyone affected by the devastating wildfires across Oregon and Washington, especially those in the Spokane area where many of our members, staff, and their families call home. Our thoughts are with everyone facing uncertainty during this incredibly difficult time, and we are deeply grateful to the firefighters, first responders, volunteers, and […]

California Finally Entered the 21st Century: You Can Now Serve Defendants Electronically (When Necessary)

For years, California commercial lawyers—and the credit managers, financial executives, general counsel, and others who often approve litigation budgets—were confused by one particular ritual. If a defendant in a breach-of-contract or collections case worked hard enough to avoid service, the system often required spending well over $1,000 printing their name in a newspaper (“service by […]

Credit in the West 2026: Join NACM Commercial Services in San Diego This October

If you’re looking for one of the leading educational events for business credit professionals, Credit in the West is where learning, networking, and industry insights come together. Dates: October 7–9, 2026 Location: San Diego, California Host: NACM Commercial Services Audience: B2B credit, collections, accounts receivable, and finance professionals Conference website: CreditInTheWest.org Why attend: Education, networking, speakers, […]

130 Years of Credit, Community, and Connection

Happy 130th Birthday to NACM Commercial Services.   From our beginnings in Portland in 1896 to serving businesses across the West today, NACM’s mission has remained remarkably consistent: helping businesses make informed credit decisions and build stronger relationships. Fun Historical Facts  Membership dues in 1896 were just $5 per month, including credit reporting services. Early collection […]

The New NACM CS Website Is Here — Let’s Go!

https://www.nacmcommercialservices.org/wp-content/uploads/2025/08/Jennifer-Website-Video-Final.mp4 We’ve spent the past year designing a fresh, dynamic site to be your go-to resource and a home for our growing credit community. A fresh, modern blog filled with insights you’ll actually use! The Blog is here, but we will be launching it with a new name and email look – coming soon. An […]

Mentorship Holds Invaluable Space in B2B Credit

Written By: Jamilex Gotay, Senior Editorial Associate, NACM National Regardless of where you are in your career, learning from those with more experience is critical for professional growth and success. One effective way to do this is through mentorship—a relationship where a more experienced professional guides and nurtures the development of another. Whether you’re looking […]

How to Rethink and Refresh Your AR Department

Wrtitten By: Jamilex Gotay, Senior Editorial Associate, NACM National It usually starts with a gut feeling—collections are slowing, disputes are rising and the once-smooth flow of cash feels more like a drip than a stream. It’s not always a crisis, but it is a signal: your accounts receivable (AR) department might be due for a […]

Honing Your Soft Skills in a Rapidly Innovating Industry

Written By: Lucy Hubbard, NACM National Credit management is entering the age of automation, and like countless other fields, credit management has seen the potential of automation and artificial intelligence as it supercharges everyday processes and maximizes efficiency. Why it matters: For those just entering the field, familiarizing themselves with the latest innovative credit strategies […]

Building Defenses Against the Rising Threat of Cyberfraud

Written By: Lucy Hubbard, NACM National With each passing year, new innovations transform the business credit landscape as credit practices emerge with new technology. As credit practices evolve, risk does too, with fraudsters finding new, creative ways to target companies. Why it matters: With the risk landscape transforming, credit managers’ defenses must advance to meet […]

For Users of Consumer Reports – What You Should Know

– Information provided by Experian & the text is set forth in full at the Consumer Financial Protection Bureau’s Website at www.consumerfinance.gov/learnmore. I. OBLIGATIONS OF ALL USERS OF CONSUMER REPORTS A. Users Must Have a Permissible Purpose Congress has limited the use of consumer reports to protect consumers’ privacy. All users must have a permissible […]