Responsible for contract review and issuing credit to ATEC customers that meet the company policy requirements. Records payments to customers’ accounts.
JOB DUTIES AND RESPONSIBILITIES:
- Conducts credit investigations and analyzes all available sources of credit and financial information to obtain credit information from date order has been confirmed for all customers requesting terms; notifies customers and sales staff of unsuccessful compliance with ATEC’s credit & order policy.
- Investigate all available sources of credit and financial information.
- Evaluates and monitors orders for customer stability and suggests credit limitations to management.
- Reviews Orders to ensure order accuracy. Ensures correct documents are submitted with required information before releasing Holds on order.
- Analyzes customer credit, process orders, sends order acknowledgement for additional required information and release for shipment when applicable according to company Credit Policy; notifies Manager or Senior Level Credit Analyst of discrepancies
- Prepares summaries, presents facts, and occasionally offers opinions concerning creditworthiness of customers.
- Responsible for completing vendor forms for customer compliance.
- Follows work instructions, policies, and credit process to ensure metrics are met.
- Records all documentation for potential past due accounts.
- Experienced in working with Third Party Collection Agency and lawsuits related to past due customers.
- Prepares Final Review and Final Notice for non-responsive past due customers.
- Contact customer directly to explain process and alternative options if customer does not pass Credit Criteria.
- Processes credit card payments via phone with signed quote.
- Maintains database of customer credit information; perform periodic customer credit reviews to assess credit worthiness.
- Reports to Manager bankruptcy notices, and/or verbal notices of customer cash flow problems.
- Maintains all confidential documents per policy in Customer files in accounting share drive.
- Reviews Order Process Board and communicates within the accounting department and other departments to ensure all open items are processed and closed.
- Possesses comprehensive knowledge of subject matter.
- Handles complex issues and problems and refers only the most complex issues to higher-level staff.
- May provide leadership, coaching and mentoring of a subordinate group.
- Performs other assigned tasks and duties necessary to support the Accounting Department.
PREFERRED QUALIFICATIONS:
- Four-six years’ experience in B2B credit evaluation.
- Four-six years’ experience in a similar role/industry.
PREFERRED EDUCATION REQUIREMENTS:
- Bachelor’s degree in accounting or finance
KNOWLEDGE AND SKILLS REQUIRED:
- Excellent oral, written, interpersonal skills.
- Ability to work and collaborate effectively with co-workers, customers/clients, and guests.
- Ability to read and write English.
- Ability to use a computer for communication/information purposes.
CORE COMPETENCIES:
- Attendance
- Communication
- Quality of Work
- Job Knowledge
- Accountability
POLICY STANDARDS:
- Understands and complies with the contents of the Employee Handbook, as well as with company policies.
- Demonstrates knowledge of policies and procedures applicable to own job description.
- Adheres to all policies and procedures.
- Respect and honors requests of management for supporting interim rules or practices when required.
Interested candidates, please submit your cover letter and resume to Maura Wodarski, by clicking below.