Escalade Sports is seeking a Collector

At Escalade Sports, our main mission is to produce high quality sporting goods and athletic equipment that meet and exceed the expectations of our customers. We are seeking a Collector at our Evansville, IN office.

 

Job Purpose: Collect past due balances and retain the relationship with the customer. Backup for Invoicing Shipments.

Essential Duties / Responsibilities

  • Identifies and resolves customer issues/complaints in professional and non-confrontational manner
  • Researches and resolves customer issues relating to past due balances, pricing, returns, etc.
  • Document collection actions taken
  • Demonstrates a high level of accuracy with invoicing details. An understanding of shipping charges, routing and allowances given to customers
  • Reconciles customer accounts and handle special projects

Qualifications & Requirements

  • Excellent customer service skills with internal staff and customers
  • Keen problem solving skills and attention to detail
  • The ability to prioritize in a fast paced environment
  • Professional verbal and written skills
  • Open to new and additional responsibilities as well as handling all related jobs including filing or other tasks as assigned

Physical Demands    

  • Sitting, talking and listening at least 2/3 of the time
  • Lifting up to 10 pounds
  • Fine motor coordination

Working Conditions  

  • Office environment

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee; other duties may be assigned.

 

Interested candidates, please send cover letter, resume and salary requirements by clicking on “Email Contact” below.

Email Contact